About
Driven Data Analyst with a robust foundation in data analysis and a passion for extracting actionable insights from complex datasets. Proficient in Python, SQL, and data visualization tools like Power BI and Tableau, with proven experience in ETL processes and statistical analysis. Eager to leverage analytical expertise to contribute to impactful projects and drive data-informed decision-making in a dynamic organization.
Work
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Summary
Optimized customer support operations and enhanced product scalability through real-time data analysis and robust data pipeline contributions for a leading brewery.
Highlights
Conducted real-time data analysis to evaluate team performance and assess customer ticket resolution, driving operational efficiency.
Implemented and maintained data tracking systems using Service Desk and Excel, facilitating comprehensive analysis of customer-reported technical issues.
Analyzed and aligned the process flow of a new product with a meticulously designed database, ensuring seamless data management and integrity.
Contributed to data pipeline architecture analysis for a new product, enabling rapid scalability to support an average of 200,000 daily active users.
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Summary
Applied advanced data analysis and ETL automation to enhance data accuracy and deliver actionable insights for a major energy company.
Highlights
Examined and reviewed accounting balances using data analysis techniques to ensure high data accuracy and integrity.
Automated ETL processes and data transformations across thousands of rows of data using SQL, reducing manual workload by 22% monthly.
Utilized Microsoft Power BI to develop interactive dashboard reports, effectively communicating insights from complex datasets to stakeholders.
Volunteer
The Bookaholics Club
|Chief Moderator
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Summary
Orchestrated engaging monthly virtual book discussions and managed a team of assistant moderators, fostering a vibrant literary community.
Highlights
Led monthly virtual book discussions, ensuring active participation and fostering an engaging environment for members.
Curated insightful discussion prompts that stimulated thoughtful conversations and deeper engagement with literary content.
Managed a team of assistant moderators, assigning tasks and ensuring the smooth execution of all club activities.
Collaborated with executive members to plan and coordinate monthly reading schedules and special literary events, enhancing member experience.
Launchingpad Foundation
|Social Media Team Lead
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Summary
Led social media strategy and execution to enhance brand consistency, community engagement, and cross-functional alignment for a non-profit.
Highlights
Conducted regular audits of social media accounts to ensure brand consistency and accuracy, maintaining a professional online presence.
Developed and implemented effective content strategies, significantly engaging and growing online communities.
Acted as a key liaison between the social media team and other departments, fostering cross-functional collaboration and aligning initiatives with organizational objectives.
Strategized and coordinated diverse social media initiatives, ensuring successful execution and alignment with broader organizational goals.
Languages
English
Skills
Data Analysis & Visualization
Microsoft Power BI, Tableau, Microsoft Excel, Python (Pandas, Matplotlib, Seaborn), SQL.
Statistical Analysis
Hypothesis Testing, Regression Analysis, Descriptive Statistics, Inferential Statistics.
Machine Learning
Linear Regression, Logistic Regression, Decision Trees, Random Forest, K-Nearest Neighbors.
ETL & Data Wrangling
Extracting, Transforming, Loading Data, Python, SQL.
Database Management
SQL Database Querying, Database Maintenance.
Project Management
Time Management, Project Planning.
Collaboration & Teamwork
Cross-functional Collaboration, Team Leadership.
Communication
Verbal Communication, Written Communication, Stakeholder Communication.
Problem Solving & Critical Thinking
Analytical Thinking, Root Cause Analysis.
Attention to Detail
Accuracy, Data Validation.
Prompt Engineering
AI Prompting, Generative AI.